Orders typically take 3-5 business days to process and will be shipped straight to you. An e-mail with tracking information will be sent once an order has been shipped.
Special orders such as pre-ordered items will ship during their estimated shipping window as indicated on the product page.
All items ship from New York, USA.
Returns and Exchanges
All items except apparel are final sale.
As we try our best to quality check every unit, we do understand that a return may be demanded in the case of a defected item. We have a 14-day return policy for apparel and/or damaged goods.
The customer is responsible for any return shipping fee.
Please reach out to us at email@example.com to notify us of your return with your order number or if you may have questions regarding your order.
If your order has not yet been processed we will do our best to accommodate requests to cancel or modify.
Once an order is processed we can no longer cancel.
Countries We Currently Ship To
Hong Kong SAR
*Please note that if your country is not listed it may be due to high shipping fees.
However, if you do wish to inquire about shipping to your country you may send us a request by email to firstname.lastname@example.org.