Shipping and Returns
Shipping
Orders typically take 3-5 business days to process and will be shipped straight to you. An e-mail with tracking information will be sent once an order has been shipped.
Special orders such as pre-ordered items will ship during their estimated shipping window as indicated on the product page.
All items ship from New York, USA.
Returns and Exchanges
All items except apparel are final sale.
As we try our best to quality check every unit, we do understand that a return may be demanded in the case of a defected item. We have a 14-day return policy for apparel and/or damaged goods.
The customer is responsible for any return shipping fee.
The customer is responsible for any return shipping fee.
Please reach out to us at info@intheoryher.com to notify us of your return with your order number or if you may have questions regarding your order.
Cancelations
If your order has not yet been processed we will do our best to accommodate requests to cancel or modify.
Once an order is processed we can no longer cancel.
Countries We Currently Ship To
Australia
Austria
Belgium
Canada
Cambodia
China
Croatia
Denmark
Finland
France
Germany
Greece
Hong Kong SAR
Hungary
Iceland
Indonesia
Ireland
Israel
Italy
Japan
Luxembourg
Malaysia
Mexico
Monaco
Morocco
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Romania
Singapour
South Korea
Spain
Sweden
Switzerland
Thailand
Turkey
United-Kingdom
United-States
Vietnam
*Please note that if your country is not listed it may be due to high shipping fees.
However, if you do wish to inquire about shipping to your country you may send us a request by email to info@intheoryher.com.